Lessons From the NFL to Close More Business

Are you ready for some football?

The first preseason games are in the books, and coaches are watching game film and teaching players how to improve every week.

I read a piece by Peter King from SI.com about his conversation with Ellis Hobbs—former cornerback with the New England Patriots. He was talking about how much respect he had for Patriots head coach Bill Belichick.

Ellis said, “Early in my career, Bill called me into his office, and we sat there, for a long time, studying game film. He taught me to look for the simple things, and not to make football so complicated. I got better. I was with one of the best coaches of all time, and he helped me become a better player.”

In inside sales, too, you can become a better sales producer if you concentrate on the simple things and doing them better. Here are two things you can do starting today to increase your closing ratio and make more money:

#1: Keep a record of the reasons your prospects don’t close and then concentrate on qualifying on these issues up front with your next prospects. This was one of the simplest and most effective habits I developed early on to get better.

I kept a notebook with all my prospects in it and every time they didn’t buy, I’d put in red ink the reason why not. I even boiled it down to three codes: NI, for No Interest; NM for No Money; and NC for Not Cooperative.

And then throughout the days and weeks I’d go back through my notebook and look for patterns and ask myself, “What do I need to focus on during the qualification stage?”

If too many prospects were not buying because they simply weren’t ready to buy right then, then “No Interest” needed to be addressed during the qualifying call. I’d start by asking more direct questions like: 

“_______, if you find that this would work for you, what is your time frame for moving ahead with it?”

And so on.  Bottom line—if you don’t get it right during the qualifying call, then you’ll never increase your closing ratio.

#2: Ask for bigger orders on every close. Oh, I know, you’ve heard this before, right? But how often do you actually do it? 

So many sales reps are afraid to ask for too much and are just happy to get a minimum order. I know because I used to be that way…

But my career turned around when I began asking for bigger orders on every single call. And what I learned is that you never know how much a person or company can handle. You can always go down (in price, quantity, etc.), but you can never go up.

The truth is, it’s all the same amount of work anyway, so why not ask for two times, or three times the minimum order and see what you get? If only two in ten of your prospects buy the increased amount, how much more money would that mean to you?

In addition, the good part about consistently asking for more is that you’ll end up getting more—and every time you do, you reinforce the habit to do it. And as soon as you get a taste of closing bigger deals, you begin looking for and expecting them. Try it and you’ll see for yourself. It’s one of the simplest things you can do to make a lot more money.

So, there you have it—two simple ways of closing more business and making more money. Just remember as you’re reading this, NFL players and coaches are working on the simple things to improve. 

You should be doing so, too!


Need More Proven Responses to the Selling Situations You Face Every Day?


ON DEMAND SALES TRAINING THAT GETS RESULTS!

If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. We provide the exact talk tracks, templates, and proven tools your team will be motivated to apply, all structured around an award winning comprehensive inside sales approach that gives your team the confidence to succeed in every selling situation they face today.

Unlimited License: One to 100 reps can attend for one low price!

Perfect for reps dealing with the following issues:

  • Reps struggling with call reluctance
  • Getting screened out by the gatekeeper
  • Overcoming blow off objections like, “Just email me something”
  • Identifying decision makers
  • Qualifying prospects
  • Setting call back appointments that stick
  • Giving successful presentations and dealing with objections
  • Staying motivated

Free Resources to Help You Sell More

If you are new to receiving these sales tips, or even if you have been subscribed for a while, I want to give you something that will help you sell more.

It’s not often that we get something for free, but I’m going to give you some resources, some inside sales techniques that will help you sell more with less resistance.

Now here’s the crazy thing about this no-strings attached offer: Over half the people reading this won’t take advantage of these valuable resources. They’ll either think they already know it all, or they’ll be too busy to open a few links or browse through a backlog of proven and helpful blog posts, or they’ll choose to watch other things on YouTube.

And that’s not only okay, it’s actually great for those of you who will take advantage of this material to get better! The less competition for you, the better, right?

So, dive in to these absolutely free and helpful resources. Take what you need, adapt these scripts and techniques to your selling situations, and then use them.

And then watch your sales go up, your confidence go up, and your income go up!

Resource #1: Access to proven prospecting skills by getting a free chapter right from my bestselling book, Power Phone Scripts. If you want to get better selling over the phone, then start where it counts: getting better at making outbound calls.

Click here to find all the new skills, scripts, and techniques that will help you blow past gatekeepers and connect with decision makers!

Resource #2: If you’ve been enjoying this blog and finding useful tips, scripts, and skills in it, did you know you can search my blog for hundreds of other free scripts and techniques? You can! Simply click here and then use the handy search function to find everything you’ll ever need to help you prospect, close, or overcome objections more effectively.

It’s free, proven, and available to you now!

Resource #3: Do you like to watch quick videos? If so, you should check out my channel on YouTube and binge a few quick tips you can use on your very next call to get better. And if you’re a manager, you can watch some of these videos during your next sales meeting to not only help train your team, but to start a good discussion as well.

As you see, there is no dearth of quality sales training material for you to use to get better. If you want to rise above the rep sitting next to you, then tune in and learn how to outperform your competition.

It’s free, easy, and it’s guaranteed to make you better.


Need More Proven Responses to the Selling Situations You Face Every Day?


ON DEMAND SALES TRAINING THAT GETS RESULTS!

If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. We provide the exact talk tracks, templates, and proven tools your team will be motivated to apply, all structured around an award winning comprehensive inside sales approach that gives your team the confidence to succeed in every selling situation they face today.

Unlimited License: One to 100 reps can attend for one low price!

Perfect for reps dealing with the following issues:

  • Reps struggling with call reluctance
  • Getting screened out by the gatekeeper
  • Overcoming blow off objections like, “Just email me something”
  • Identifying decision makers
  • Qualifying prospects
  • Setting call back appointments that stick
  • Giving successful presentations and dealing with objections
  • Staying motivated

Don’t Handle the Objection—Eliminate It!

One of the best things about sales is that you already know what all the objections are.

For every sale, there are only about five core objections: price, think about it, talk to someone else, etc., and then some outliers you get less frequently.

But overall, you know what’s coming. So, why not eliminate, in advance, your top one or two objections?

Here’s how:

If you’re qualifying a prospect to pitch later, and you know that price is the biggest objection you get, then qualify for it so you’re not ambushed when you get to the close.

Ask:

“Ballpark, what is your budget for this?”

And then:

“And do you have that budget available should you like what you see during our demo?”

Or:

“Our solution is adaptable to most budgets, and runs anywhere between $5,000 and $15,000. If you like what you see next week, is something like that within what you have available right now?”

I’m sure you can come up with other budget related qualifying questions, but the point is that it is ALWAYS best to qualify for this objection in advance so you don’t waste 45 minutes + pitching only to find that they can’t afford your solution.

If you are dealing with a customer who buys their products from another vendor, then ask:

“Who are you getting that from now?”

And:

“I’ve certainly heard of them, just out of curiosity, what keeps you coming back to them?”

And:

“What would it take to earn a portion of your business?”

You get the idea here. It’s ALWAYS better to qualify out an objection before you get it. Take some time this week to script out ways to qualify for and overcome your common objections before they ruin your sale.

Remember: You can’t close an unqualified lead!


Need More Proven Responses to the Selling Situations You Face Every Day?


ON DEMAND SALES TRAINING THAT GETS RESULTS!

If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. We provide the exact talk tracks, templates, and proven tools your team will be motivated to apply, all structured around an award winning comprehensive inside sales approach that gives your team the confidence to succeed in every selling situation they face today.

Unlimited License: One to 100 reps can attend for one low price!

Perfect for reps dealing with the following issues:

  • Reps struggling with call reluctance
  • Getting screened out by the gatekeeper
  • Overcoming blow off objections like, “Just email me something”
  • Identifying decision makers
  • Qualifying prospects
  • Setting call back appointments that stick
  • Giving successful presentations and dealing with objections
  • Staying motivated

Work on One Thing a Week to Get Better

It’s mid-July, and I’d like to ask you a question: How much better of a sales rep are you today than you were in January?

Can you identify the areas you’ve improved in and measure their impact on your closing rates?

If you’re like the vast majority of sales reps (or sales teams), the answer is, “I don’t really know…”

Here’s a quick tip: If nothing changes, nothing changes.

You’ve all probably heard this before, but in sales this has an added weight: If you aren’t actively working to improve your skill set, then you’re likely making the same mistakes you always make—and getting the same results.

There is an easy way to change this. Simply buy a good book on improving sales, pick just one technique or idea you feel applies to your selling situation, and then commit to adapting, using, and perfecting that one technique for a week.

If you do that, within 90 days you’ll have picked up twelve proven new sales skills that will have a dramatic effect on your bottom line.

This is a simple solution to getting better, but it isn’t always easy to commit to. We’re all very busy, and we may be doing okay with sales now, and who wants to put in all that extra work anyway?

The top 20% do, that’s who.

And that’s why top producers across industries earn more money, enjoy better bonuses and perks, and find their jobs easier and more enjoyable than 80% of their so-called competition.

Hey, you deserve all those perks and extra income, but they aren’t going to just fall into your lap. You’re going to have to do something to get them.

Focusing on learning and applying just one new skill or scripted technique is an easy, proven way to make more sales with more confidence.

And that’s worth a little bit of effort, isn’t it?

If you’re wondering where to start, check this book out.

It makes it easy to find and adapt proven sales scripts that will instantly make you better!


Need More Proven Responses to the Selling Situations You Face Every Day?


ON DEMAND SALES TRAINING THAT GETS RESULTS!

If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. We provide the exact talk tracks, templates, and proven tools your team will be motivated to apply, all structured around an award winning comprehensive inside sales approach that gives your team the confidence to succeed in every selling situation they face today.

Unlimited License: One to 100 reps can attend for one low price!

Perfect for reps dealing with the following issues:

  • Reps struggling with call reluctance
  • Getting screened out by the gatekeeper
  • Overcoming blow off objections like, “Just email me something”
  • Identifying decision makers
  • Qualifying prospects
  • Setting call back appointments that stick
  • Giving successful presentations and dealing with objections
  • Staying motivated

3 Things You Should Stop Saying in Sales

I have listened to thousands of sales calls over the years, and I spend the majority of my coaching and training hours listening to sales calls even today. And I still hear the same mistakes….

Here are three things NOT to say if you want to become more effective at opening and closing more sales:

#1: When speaking with a gatekeeper and they ask if they can tell the prospect who is calling, don’t:

  • Just say your name (“John,” or “John Davis”)—and then nothing else…
  • Say your name and company name
  • Say your name and company name and then start pitching the gatekeeper…

Instead, respond with: “Absolutely! Please tell prospect’s first name, that John Davis is holding, please.”

#2: If you’re speaking with a client and you’re asking if they need to order anything, don’t say:

  • I’m just calling to see if you need anything today?

Instead, change the question to make it assumptive. Ask: “While I have you on the phone, what’s on your white board that you’ll be needing soon?”

You can adjust this to fit your product or service, but always change “Is there anything” to “What are you looking for…”

#3: When you are scheduling an appointment to follow up, don’t use the generic:

  • I’ll call you in a month to follow up…

Instead, you should ask the prospect when a good time to follow up is. AND, make this ask assumptive. Try: “When would you like me to check back in with you?”

By asking the prospect when you should follow up, you’ll be able to gauge their urgency and assess their buying rhythms. If they tell you 6 months, then suggest you’ll check in with them in 3, just in case something changes.

Little tweaks like this can make a huge difference in your overall sales results. Remember: practice doesn’t make perfect; it just makes permanent.

Only practice of perfection makes perfect.


Need More Proven Responses to the Selling Situations You Face Every Day?


ON DEMAND SALES TRAINING THAT GETS RESULTS!

If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. We provide the exact talk tracks, templates, and proven tools your team will be motivated to apply, all structured around an award winning comprehensive inside sales approach that gives your team the confidence to succeed in every selling situation they face today.

Unlimited License: One to 100 reps can attend for one low price!

Perfect for reps dealing with the following issues:

  • Reps struggling with call reluctance
  • Getting screened out by the gatekeeper
  • Overcoming blow off objections like, “Just email me something”
  • Identifying decision makers
  • Qualifying prospects
  • Setting call back appointments that stick
  • Giving successful presentations and dealing with objections
  • Staying motivated

How to Struggle Less, While Making More Sales

Jeffrey Gitomer tells a great story about how he once bet a client his entire training fee on whether there were more than eight objections their sales team got on a regular basis.

The client, sure their sales cycle was more complicated and therefore required more advanced closing techniques, considered the bet: If the sales team could come up with more than eight standard objections, then Jeffrey would do the training for free.

If there were eight or less, then the client would pay him double his fee…

After the client thought about it, he declined Jeffrey’s offer, and then he polled the sales team, and here were their common objections:

#1: Too expensive (don’t have the budget)

#2: Have to get approval

#3: Need to think about it

#4: Going to use their old vendor

#5: Need to get several quotes

#6: They needed a different solution

#7:

#8:

Turns out, this company’s “complicated sale” had just six objections they got 90% of the time. It’s a good thing (for the client) he declined Jeffrey’s offer!

And this is the key to how you can struggle less and close more business.

Because your product or service also has a set number of objections (usually under eight), the easy way to make more sales is to script out two to three responses to these recurring objections, memorize them, and then use them each time you get into one of these selling situations.

This will GREATLY reduce the work you do, and it will lead to you closing (more easily) more business.

This is the real “secret” to becoming a top producer at your company or in your industry.

Make it easy on yourself and do this exercise today. If you need some help with your scripts, then click here. You’ll find over 500 proven scripts you can start using today!


Need More Proven Responses to the Selling Situations You Face Every Day?


ON DEMAND SALES TRAINING THAT GETS RESULTS!

If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. We provide the exact talk tracks, templates, and proven tools your team will be motivated to apply, all structured around an award winning comprehensive inside sales approach that gives your team the confidence to succeed in every selling situation they face today.

Unlimited License: One to 100 reps can attend for one low price!

Perfect for reps dealing with the following issues:

  • Reps struggling with call reluctance
  • Getting screened out by the gatekeeper
  • Overcoming blow off objections like, “Just email me something”
  • Identifying decision makers
  • Qualifying prospects
  • Setting call back appointments that stick
  • Giving successful presentations and dealing with objections
  • Staying motivated

Close More Sales with this Training Program

Teamwork concept. People working with new startup project in modern loft. Life in office.

The dog days of summer are quickly approaching…

Why not use them to upgrade your team’s selling skills so they can hit the third and fourth quarter hard?

Check out our best inside sales training available on the Internet: On-Demand Training!

Here’s an example of a training tip that you’ll learn, and that I used, to handle a frustrating objection I used to get all the time: “The price is outside of our budget.”

If you get this objection—while closing or qualifying—then the worst thing you can do is try to answer or overcome it.

Why?

Because 80% of the time this objection is just a smokescreen hiding something else. And until you find out what’s really holding your prospect back, you’ll just go around and around in circles.

Sound familiar?

So here’s what you need to do: Isolate the objection before you attempt to overcome it.

Here’s a simple technique that will allow you to do just that:

Whenever your prospect says, “That price is outside of our budget,” simply respond with:

“And besides price, what else is holding you back?”

And then hit your MUTE button and listen very carefully for the real objection—or objections—that are holding your prospect back.

The reason this technique—among others you’ll learn in my on-demand training—took my sales career to a new level is because by using it I avoided talking past the close and chasing what wasn’t even the real objection!

It forced me to listen rather than ad-lib poor sales techniques—perhaps some of the things your team is doing right now…

And it taught me to identify what the real objection was, so I could focus on that. And only when I understood what was really holding my prospect back did I begin to close more sales.

And your team can too. Use this technique the next time you get the price objection and watch as you get more control over the sales process and uncover the real reason(s) your prospect isn’t moving forward yet.

And if you’d like to learn even more proven techniques, including how to:

  • Eliminate call reluctance
  • Glide past gatekeepers
  • Prospect more effectively
  • Qualify prospects more easily
  • Deliver killer presentations that lead to more closed sales
  • Overcome objections
  • And much, much more!

Then give your team access to my award winning inside sales training!

Sign up here!

Just remember: The sooner you invest in your team and your company, the sooner they’ll close more sales and consistently make more money.

And isn’t that what you wake up in the morning trying to do 5 or 6 days a week?

Invest in sales team today!


Need More Proven Responses to the Selling Situations You Face Every Day?


ON DEMAND SALES TRAINING THAT GETS RESULTS!

If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. We provide the exact talk tracks, templates, and proven tools your team will be motivated to apply, all structured around an award winning comprehensive inside sales approach that gives your team the confidence to succeed in every selling situation they face today.

Unlimited License: One to 100 reps can attend for one low price!

Perfect for reps dealing with the following issues:

  • Reps struggling with call reluctance
  • Getting screened out by the gatekeeper
  • Overcoming blow off objections like, “Just email me something”
  • Identifying decision makers
  • Qualifying prospects
  • Setting call back appointments that stick
  • Giving successful presentations and dealing with objections
  • Staying motivated

One Difference Between Top Sales Reps and You

Each time I work with a new company, the first thing I ask for are recordings of both their top two or three sales reps, and then recordings of everyone else.

And each time I do, I immediately identify one thing that the top reps are doing that the other reps aren’t.

I’ve been doing this for over 30 years, and things have remained constant during that time: top sales reps are better for many different reasons (personality, work effort, etc.), but they all share this one thing.

And it is…

They are assumptive.

Most sales reps beat around the bush and are timid, hesitant, and resistant to taking control of the call.

In other words, they often ask for permission, rather than be assumptive.

An example is how most sales reps open their calls. When greeted by the receptionist, they’ll ask:

“Ah, would it be possible to speak with Dave Anderson?”

OR

“Is Dave Anderson available?”

What these approaches have in common is they are passive, and they give the gatekeeper control of the call.

Top reps, on the other hand, are assumptive. Given the example above, this translates to:

“Hi, Dave Anderson, please.”

OR

“Hi, could I speak with Dave, please?”

OR

“Oh hi. Could you connect me with Dave, please?”

While this may not sound like a big difference, IT IS.

There are many other examples of this (too many for this limited blog post), and if you would like a book full of them, then check this out.

Otherwise, listen to your own recordings and see where and when you give control of the conversation to the prospect. Chances are, you do it much more frequently than is good for your sales results….


Need More Proven Responses to the Selling Situations You Face Every Day?


ON DEMAND SALES TRAINING THAT GETS RESULTS!

If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. We provide the exact talk tracks, templates, and proven tools your team will be motivated to apply, all structured around an award winning comprehensive inside sales approach that gives your team the confidence to succeed in every selling situation they face today.

Unlimited License: One to 100 reps can attend for one low price!

Perfect for reps dealing with the following issues:

  • Reps struggling with call reluctance
  • Getting screened out by the gatekeeper
  • Overcoming blow off objections like, “Just email me something”
  • Identifying decision makers
  • Qualifying prospects
  • Setting call back appointments that stick
  • Giving successful presentations and dealing with objections
  • Staying motivated

NFL Schedule Released this Thursday—Are You Ready?

Are you ready for some football? Ok, it’s a little early, but this Thursday, May 12, 2022, the NFL releases the season schedule!

As I thought about the teams currently in mini-camps, I thought about the coaching staffs. I thought about all the professional athletes who are still being coached, day in and day out, by coaches.

You’d think that after peewee football, high school football, college programs, and even years in the NFL, that the players would know by now how to play football. I mean, why do they still need coaches?

And that led me to think about sales teams and individual producers. I have the privilege of working with a lot of companies, coaching and training and scripting their sales process, but for each company I work with, there are thousands who go without ongoing coaching.

And, unfortunately, the result shows.

If you are a sales manager or business owner with an inside sales team, you need to offer each player on your team daily and weekly coaching. Here are three ways to go about that:

#1: Once a week, go over a recording with each of your reps and offer positive suggestions for how they can improve on their next call. Then, listen to their calls the next week and see if they’ve implemented the changes you tasked them with.

This is like football teams watching film of practice and games. No NFL team (or any other professional) could improve without constantly critiquing their performance.

If you are an individual sales producer, then grab a buddy and listen to each other’s calls on a weekly basis. This is the single most important thing you can do to improve.

#2: Make sure your team has a playbook and is drilling, practicing, and using the plays in it. Your playbook is, of course, the best practice scripts you have developed to help your sales team handle the objections and selling situations they face, day in and day out.

You do have an updated, proven script playbook, don’t you?

If you don’t, then it would be like an NFL team going into the huddle and having the players say, “I’m just going to get open!”

It’s a mess is that what is…

#3: Know your player’s statistics. Know what each rep’s close rate is, how many leads/prospects they generate, and make sure they all know it as well.

Management 101: You can’t improve what you don’t measure.

Again, think of NFL players: Every stat is known. Every yard they make, every tackle they make, every fumble or missed ball is recorded and added to their overall score.

And this is what the coaches work on to make them better—and use to gage improvement.

Coaching isn’t something that happens at the beginning of a player’s/rep’s career and then stops.

It’s an ongoing process that results in constant improvement.

I love being a coach to sales reps and companies, and I feel I’m great at what I do. If you or your team are looking for ideas on how to improve, reach out to me: Mike@mrinsidesales.com

I’d be happy to have a discussion with you and offer you some personalized suggestions.

In the meantime, 8 p.m. eastern, the NFL 2022 schedule releases.

Go Bucs!


Need More Proven Responses to the Selling Situations You Face Every Day?


ON DEMAND SALES TRAINING THAT GETS RESULTS!

If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. We provide the exact talk tracks, templates, and proven tools your team will be motivated to apply, all structured around an award winning comprehensive inside sales approach that gives your team the confidence to succeed in every selling situation they face today.

Unlimited License: One to 100 reps can attend for one low price!

Perfect for reps dealing with the following issues:

  • Reps struggling with call reluctance
  • Getting screened out by the gatekeeper
  • Overcoming blow off objections like, “Just email me something”
  • Identifying decision makers
  • Qualifying prospects
  • Setting call back appointments that stick
  • Giving successful presentations and dealing with objections
  • Staying motivated

3 Keys to Successfully Dealing with Influencers

Influencers are key to both getting through to decision makers, and to eventually making a sale. The question is: How do you properly qualify them and get them to influence the sale in your favor?

There are three keys to successfully dealing with influencers, and the better you understand and use them, the more success you’ll have.

They are:

Key Number One: Understand exactly how much influence the influencer has.

This may seem like common sense, but you’d be surprised at how many sales reps buy into the, “Well I need to present this to…” and don’t go beyond that to qualify the influencer’s role.

To avoid that, always both assume the influencer has a voice in the decision, and then qualify her/him for that.

Use:

“And how much influence do you have in the final say on this?”

OR

“What role do you play in the final decision?”

Learning how much influence they have is crucial to the overall sales process.

Key Number Two: Make sure your influencer is sold on what you’re offering.

If it’s true that the influencer has to show this or present this to the decision maker, then they had better be sold on it themselves, right?

Use:

“Do you personally think this is something that would work for your company?”

OR

“If the (committee, boss, etc.) asked you what you think, what would you say?”

AND/OR

“And from what you’ve seen, is this something you’d recommend to the (decision maker)?”

Key Number Three: Attempt a trial close.

If they buy in to your question that they are going to recommend it, then ask:

“And do they usually go with your recommendation?”

If you get buy in here, then you can either:

  1. Set up a meeting to pitch the decision maker.
  2. Set a follow up call after they have pitched the decision maker.

Either way, learning how to do a better job at dealing with the influencer will go a long way to controlling the sale, and making more of them!


Need More Proven Responses to the Selling Situations You Face Every Day?


ON DEMAND SALES TRAINING THAT GETS RESULTS!

If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today. We provide the exact talk tracks, templates, and proven tools your team will be motivated to apply, all structured around an award winning comprehensive inside sales approach that gives your team the confidence to succeed in every selling situation they face today.

Unlimited License: One to 100 reps can attend for one low price!

Perfect for reps dealing with the following issues:

  • Reps struggling with call reluctance
  • Getting screened out by the gatekeeper
  • Overcoming blow off objections like, “Just email me something”
  • Identifying decision makers
  • Qualifying prospects
  • Setting call back appointments that stick
  • Giving successful presentations and dealing with objections
  • Staying motivated