Most Popular Article of 2016

If you are a subscriber to my weekly ezine, then you know I publish a new article every week. That’s fifty-two new tips, scripts, strategies, and current techniques to help you succeed selling over the phone. It’s not surprise, then, that the most popular article I wrote in 2016 is one that gives you, the […]

5 Book Recommendations to Have a Great 2017

As you run around doing your final Christmas shopping this week, have you remembered your favorite person? (You!) I know you do a lot for others in your life – your family and extended family, your co-workers or employees, those people who serve you in your favorite restaurants, cleaners, mail delivery people, etc. – but […]

Avoid this “Ghost” of Christmas Future

For December, I’m reading the classic tale: “A Christmas Carol,” by Charles Dickens. Oddly, I can’t remember ever reading it, though I’ve seen countless versions made for TV and movies. It’s fantastic, just like most books are that have been made into movies. Dickens is a superb writer, and there is a reason this is […]

Two Questions to Close a Sale

I was having breakfast with a client in Denver before a training program I was giving, and we were talking about the importance of asking questions and listening. He told me that a few years ago he was working for a company selling an IT solution, and that while dealing with the Director of IT, […]

How to Write a Killer Resume (Part Four)

Now that we know what to avoid when putting your resume together, let’s look at some essential elements that will ensure that your resume not only stands out, but that it creates an urgency on the part of the hiring manager to call you. As you will see, by following just a few rules you […]