In my continuing blog series on how to handle the stalls, objections, and real-world situations in sales caused by the Covid-19 pandemic, below you’ll find some suggested email responses to situations you may be running into. Couple of things to remember about this challenging time: Don’t pressure people right now. The challenges your prospects are […]
“We’re just not doing anything until this virus situation is settled…” Sound familiar? It should. You probably get this objection, or some version of it, every day now. And for good reason. We’re all in unchartered territory now. Some of you reading this are working from home—a whole new challenge—some stores and companies are closing […]
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I was listening to a client’s closing call last week, and when the prospect asked a buying question, the rep answered it and then just remained quiet. What should she have done? What would you have done? The proper technique here was to 1) Answer the question, 2) Get buy in that this was what […]
What characteristics make up leadership? Are you born with these traits, or can you develop them? How early in life do you know you were meant to be a leader, and how do you position yourself, throughout your career, to express and expand on this calling? And what role does adversity play in either derailing […]
If I asked you what the most important qualifying question was, what would you (or your team) say? Budget? Decision making process? Buying motives? Needs or pain points? These are all important, of course, but they aren’t what—in my mind—is most important of all. And that is: Timeline for making a decision to move forward. […]
I received an email last week from a real estate rep asking me if cold calling was dead. If you’re wondering the same thing, ask yourself this question: Think about all the times you pick up your phone to reach out to new buyers: those people you see on social media who you think would […]
