Let’s review: There are six primary areas that you need to qualify a prospect on: Buying motives Red Flags: Why they won’t buy Decision maker(s) Decision process Timeline Budget Skip any of these and it can come back to sabotage the sale. Obviously, there is an art to gathering this information, and I’ve written about […]
Question: When will things get back to normal? Answer: When there is a safe and effective vaccine. Questions: When will that be? Answer: 12 – 18 months, hopefully. Whether you want to hear it or not, you could be working from home for the next 18 months. Oh, I know, businesses are opening, your own […]
Do any of these email responses from prospects or customers sound familiar? “Everything is on hold right now.” “Due to the circumstances, we just don’t have the budget right now.” “We’re not making any decisions right now.” “This just isn’t a good time for us—I’m sure you can understand.” What all these responses have in […]
By now, we’re all settled in at home and seamlessly conducting our business by phone and Zoom meetings, right? Well, not so fast… Like you, I’ve greatly increased my Zoom meetings, and I’ve been disturbed by what I’ve seen. There has been a surprising lack of professionalism, lack of preparation, and in general an unorganized […]
I’d like to thank you, my readers, for your kind comments on my blog series: “Handling the Coronavirus Selling Environment.” I’ve received some useful pointers that I’ll continue to pass on to you all as well as answer some of your direct questions. Several readers sent in COVID-19 specific objections and stalls they’ve received over […]
So how is working at home going for you? Have you found a way to keep the dog from barking? How about the kids? And what about the gardener that blows every Tuesday? Oh, and don’t forget to actually work! You remember, the prospecting calls you need to make, the demos you need to book, […]
Things have changed—have you noticed? Of course you have; you’re probably working from home right now… The question is: Have you changed the way you’re approaching your prospects and clients? Believe it or not, I’m still getting the same old emails and the same old phone calls from companies trying to sell me their products […]
In my continuing blog series on how to handle the stalls, objections, and real-world situations in sales caused by the Covid-19 pandemic, below you’ll find some suggested email responses to situations you may be running into. Couple of things to remember about this challenging time: Don’t pressure people right now. The challenges your prospects are […]
“We’re just not doing anything until this virus situation is settled…” Sound familiar? It should. You probably get this objection, or some version of it, every day now. And for good reason. We’re all in unchartered territory now. Some of you reading this are working from home—a whole new challenge—some stores and companies are closing […]
It’s here! You and your reps need training, and you want it now! And we heard you! Introducing our brand new, 7-Session inside sales training course that is available to you and your team TODAY. Your reps can now watch and learn when it’s convenient for them! Over the course of seven pre-recorded webinar sessions, […]
