Let’s start with the obvious: Sales reps talk too much. Whether it’s nervousness, fear, inexperience, or just the conviction that if they stop talking the prospect will say “Not interested” and hang up, it doesn’t matter. If you listen to calls from your sales reps, you’ll find that they simply talk past the close. They […]
Three Customer Service Secrets—True or False?
How would you rate your cell phone company’s customer service? To get the answers to these questions, we conducted a survey and here are some of the words consumers used most often: Dread Frustrated Angry Hopeful I’ll bet you can add some of your own words to that list, but the end result would probably […]
Pitching the Gatekeeper Won’t Get You to the DM
One of the biggest mistakes I still hear sales reps making is pitching the gatekeeper or receptionist in hopes of them being so impressed that they will put them through to the Decision Maker (DM). Yeah, right. I mean, how often does that happen for you? Truth is, the more you “pitch” the gatekeeper, the […]
Book Mike Now for Your 2019 Sales Kickoff!
Looking for a dynamic speaker for your sales kickoff event? Book Mike Brooks, Mr. Inside Sales, early to ensure your 2019 sales kickoff gives your team both the motivation and the sales skills they need to make next year your best year yet! Click here to watch the video and forward to those in your […]
Best Phone Sales Prospecting & Cold Calling Techniques Tips & Tools
You’ve Got 5 Seconds to Make a Good Impression By Mike Brooks, https://mrinsidesales.com/ Learn the best effective phone sales techniques including successful cold calling business prospecting, outbound telemarketing, professional telephone calls process, and other opening selling skills, tools, methods, tips and ideas. Years ago, they used to say you had just a couple of minutes […]
Sales Prospecting & Cold Calling Tips Techniques Tools Ideas & Methods
Why You’re Turning Off Your Prospects By Mike Brooks, https://mrinsidesales.com/ Learn the best cold calling and sales prospecting tips, ideas, techniques, strategies, tools and methods on how to make effective successful business calls for sales. It happened just now. Phone rang at our office and I picked it up. It was a guy who read […]
Open Ended Sales Probing Questions for Qualifying Prospective Clients
A Simple Lesson From the NFL to Close More Business By Mike Brooks, https://mrinsidesales.com/ Learn the top strategies, ideas, ways and examples on how to increase sales qualified leads with the top open ended sales probing discovery questions for qualifying prospective clients. Ahhhhh….. The NFL is back! Teams have played a couple of games, and […]
Best B2B Cold Call Telemarketing Sales Appointment Making Setting Tips
5 Steps to Making Appointments that Stick By Mike Brooks, https://mrinsidesales.com/ Learn the best outbound B2B telemarketing sales appointment setting tips, techniques and strategies for making effective lead generation cold calls over the phone. Nothing is more frustrating than making an appointment with a good sales prospect and then calling and getting their voicemail at […]
Sales is a Numbers Game | Track Phone Cold Call Lead Activity Daily
Some Will, Some Won’t, Who’s Next? By Mike Brooks, https://mrinsidesales.com/ Find out why sales is a numbers game and why using a daily phone cold call lead activity tracker and prospect management system such as a team goal tracking spreadsheet or calendar is vital to success. Ever found yourself staring at the phone, unable to […]
The Art of Cold Calling | How to Make B2B Cold Phone Calls for Sales
5 New Cold Calling Openings By Mike Brooks, https://mrinsidesales.com/ Learn the art of top B2B cold calling opening scripts, tips, techniques and best practices on how to make effective, successful cold phone calls that really work to get appointment for sales. I’m working with an inside sales team who are having success with a cold […]