How to Manage Your Sales Manager

If you’re a business owner, then I know you place a lot of responsibility on your inside sales manager. In many companies, managers are not only responsible for finding, hiring and developing successful reps, but they are also responsible for training these new reps and for the continued training of existing sales reps as well. […]

How To Make Your Sales Manager Better

I consult with a lot of business owners, and I hear a common complaint: “The sales team isn’t making their revenue numbers and my sales manager doesn’t seem to know what to do to get them to improve.  What should I do?” After reviewing their sales processes, their training program, sales scripts, etc., I always […]

Stop Beating Yourself Up!

Have you ever observed your self-talk after you lose a sale? Mine used to go something like this: “Darn it! I suck at this!” “This product will never sell!” “The leads are trash, and I actually agree with some of my prospect’s objections!” “I wonder what I can sell that’s easier than this?” “Should I […]

Tie-Downs: You’re Using Them, Right?

It’s a new year, and the sooner you learn, practice, and use new habits, the faster you’ll get better results. This is true whether you’re attempting to eat better, work out more, or make more sales. And one easy and important habit you can develop right now is to use more tie-downs. Ask yourself: After […]

How to Sell A Pencil—Or Any Product or Service

NOTE: While this article talks about using this technique as an interview question to determine what kind of sales rep you’re about to hire, it’s also a great technique for managers to use to diagnose what is wrong with reps who may not be hitting quote consistently. Simply call your reps in, one by one, […]