7 Secrets to GREAT Customer Service

Introduction In today‚Äôs inside sales environment, customer service reps wear many hats. Often a blend between pure customer service, where reps take inbound calls from existing and potential customers, to an order taking role where those same reps also take inbound customer orders, all the way to being tasked with proactive up-selling or prospecting into … Continue reading 7 Secrets to GREAT Customer Service