Things have changed—have you noticed? Of course you have; you’re probably working from home right now… The question is: Have you changed the way you’re approaching your prospects and clients? Believe it or not, I’m still getting the same old emails and the same old phone calls from companies trying to sell me their products […]
Covid-19 Email Responses to Use Now
In my continuing blog series on how to handle the stalls, objections, and real-world situations in sales caused by the Covid-19 pandemic, below you’ll find some suggested email responses to situations you may be running into. Couple of things to remember about this challenging time: Don’t pressure people right now. The challenges your prospects are […]
Script to Deal with the Covid-19 Objection
“We’re just not doing anything until this virus situation is settled…” Sound familiar? It should. You probably get this objection, or some version of it, every day now. And for good reason. We’re all in unchartered territory now. Some of you reading this are working from home—a whole new challenge—some stores and companies are closing […]
New On Demand Training Available Now!
It’s here! You and your reps need training, and you want it now! And we heard you! Introducing our brand new, 7-Session inside sales training course that is available to you and your team TODAY. Your reps can now watch and learn when it’s convenient for them! Over the course of seven pre-recorded webinar sessions, […]
5 Email Secrets to Get a Response
Is email dead? Of course not! But if you want to get a response, you need to remember that people get hundreds of emails each week—some per day! —so you better make sure your email stands out and is easy to read. Use the check list below to make sure you’re doing everything you can […]
5 Transition Statements to Requalify Existing Prospects and Clients
How good are you at requalify existing accounts, or prospects you haven’t spoken with in a while? And why would you even want to do this? The first reason is that things change. In fact, someone once said that the only thing that doesn’t change is change itself. And that means that just because a […]
Buying Questions? Here’s What to Do
I was listening to a client’s closing call last week, and when the prospect asked a buying question, the rep answered it and then just remained quiet. What should she have done? What would you have done? The proper technique here was to 1) Answer the question, 2) Get buy in that this was what […]
New Book on Leadership: A Great Read!
What characteristics make up leadership? Are you born with these traits, or can you develop them? How early in life do you know you were meant to be a leader, and how do you position yourself, throughout your career, to express and expand on this calling? And what role does adversity play in either derailing […]
This is the Most Important Qualifying Question
If I asked you what the most important qualifying question was, what would you (or your team) say? Budget? Decision making process? Buying motives? Needs or pain points? These are all important, of course, but they aren’t what—in my mind—is most important of all. And that is: Timeline for making a decision to move forward. […]
Is Cold Calling Dead?
I received an email last week from a real estate rep asking me if cold calling was dead. If you’re wondering the same thing, ask yourself this question: Think about all the times you pick up your phone to reach out to new buyers: those people you see on social media who you think would […]