If I asked you what the most important tip, technique or strategy is that you learned in your sales career, what would you say? I easily remember the one that I learned early on because I’m reminded of it nearly every day. In fact just last week I read a story about Gary Emanuel, the […]
If you’re a business owner, then I know you place a lot of responsibility on your inside sales manager. In many companies, managers are not only responsible for finding, hiring and developing successful reps, but they are also responsible for training these new reps and for the continued training of existing sales reps as well. […]
If you are an inside sales manager (or director or V.P.), then I know you spend a lot of time in meetings – meetings with the marketing department coming up with strategies to create and close more leads, meetings with the owner forecasting revenue numbers, meetings with sales reps going through their pipelines, meetings with […]
If I were to ask you what the most important thing a sales manager can do to drive business, what would your answer be? Hire the right reps to begin with? Properly train them? Keep them motivated? Help them close deals? I’m sure you thought of these and many others, but I wonder if you […]
I consult with a lot of business owners, and I hear a common complaint: “The sales team isn’t making their revenue numbers and my sales manager doesn’t seem to know what to do to get them to improve. What should I do?” After reviewing their sales processes, their training program, sales scripts, etc., I always […]
“We are all salesmen every day of our lives.” Charles M. Schwab Whenever I’m at a used bookstore, I always browse the business section. There is gold in those isles. I found a short book called, The Salesman’s Book of Wisdom, by Dr. Chriswell Freeman, and the introduction on “The Joy of Selling” was so […]
I received this question from a reader of my blog last week: “Mike, I have a question for you. “Being that people are more accessible with iPhones, text, laptops, computers, email, messenger, FB, Instagram to name a few, why are business owners/decision makers so hard to reach? It’s almost like they are hiding. They don’t even […]
I was working with a sales manager last week—he manages a team of 20 inside sales reps with a direct report manager who helps manage half that team—and I asked him what kind of producer he was when he was selling. “I was number one!” he answered proudly. “And if you look at your team […]
Feeling a little overwhelmed by all the new technology that seems to come out every month (almost every week)? If you’re like most companies, then you’ve probably got enough technology in place to measure just about everything: talk time, conversion rates, number of demos being given, lead flow and lead placement in the funnel—top end, […]
About Mike Mike recently won both the “2017 & 2018 Service Provider of the Year Awards” for training and development by the American Association of Inside Sales Professionals. His customized training programs not only provide immediate and sustained lift on production, his presentations have been called “a training experience” due to the motivation he brings […]
